Who We Are

URINATION DEVICE is a company from Malaysia dedicated to easing the burden of urinary incontinence on both patients and caregivers alike. Our urination devices are designed to help those who are bedridden, paralyzed, or just struggle with general urinary independence while restoring a sense of dignity to their day-to-day lives. We have half a decade of experience in both manufacturing and retailing our urination devices, supported by a core patent and our own factory.

We understand, above all else, that struggling with urinary incontinence can be an uncomfortable, embarrassing, and even painful experience to go through. Not only does it take a toll on the physical health of a human being, but also their mental health. Some patients develop urinary tract infections as a direct result of their incontinence. Some patients leak urine subconsciously in the night and wake up with wet sheets. Some patients are unable to physically make it to the toilet but need to urinate frequently. For elderly patients, these issues may simply be a fact of life, with no reasonable chances of recovery back to how things were. For younger patients, while the chances of recovery are higher, it may be an even more embarrassing and horrible experience at night. Our urination devices are specifically designed to help all of these people have an uninterrupted sleep at night – and we are always on the lookout for feedback to keep improving.

We hold ourselves to the highest standards throughout the entire process of manufacturing and selling our urination devices. That means upholding high quality during the production process, the materials used, the quality testing process, retailing, and feedback. It is our duty to ensure that each and every urination device that arrives in the hands of a patient is effective and ready to go.

From day one, our company has always been built on three key pillars – cutting-edge technology, customer satisfaction, and consistent innovation. We always use the latest technology to make our products easier and better. We always listen to our customers to keep them at the heart of everything we do. And we never stand still – always looking for the next innovation to improve our customers’ lives.

Our Brand Values

Helping People Above All Else

Our number one aim is always to help the customers who need it most. Incontinence is a life-changing problem to suffer, and we work hard every day to make that problem slightly less of a burden for people around the world.

High-quality Guaranteed

We believe that sound product design is the cornerstone of any business, particularly one that is designed to help people like our urination devices. That is why we invest so much time and money into reliability, efficiency, and customer trust.

Working for the Environment

We believe that creating effective products that change people’s lives should not come to the detriment of the environment, which is why we pay so much attention to the waste disposal aspect of our production line.

Life-changing Products Should be Affordable

We believe that life-changing products within the health sector should be as affordable as possible. That’s why we make high-quality devices at low prices, regardless of our own profit margins.

Born Out of Help

Three years ago, One of families of Mr. Hong suffered from cerebral congestion which left him paralyzed and bed-ridden for the rest of his life. Mr. Hong purchased adult diapers for his patient family to wear to reduce the burden on his caregiver families, while also improving his families’ sleep schedule. Unfortunately, Mr. Hong’s patient family did not get along with adult diapers so that Mr. Hong had to search for another alternative. He later tried urine collection bags, but they were prone to breaking. Next, he tried urinals, but they were inconvenient, to say the least. After searching and searching and searching, Mr. Hong eventually found a state-of-the-art automatic urination device online. There was just one problem, it was incredibly expensive! While the device worked well, the repeat purchase costs of the necessary accessories made it too much of a financial burden. When Mr. Hong found a much cheaper version of the device online, he found that it was unreliable and prone to breaking.

Frustrated at the lack of options, Mr. Hong decided to design an automatic urination device of his own. He had two main boxes that he wanted to tick – the device had to be high-quality and effective, but also affordable for the average user. He selected premium raw materials to provide a positive user experience and added a few new user-friendly features of his own to make the device as practical as possible. After several years of research and development, he finally launched his cost-effective automatic urination device in 2025.

What Do We Do to Help Our Users

Technological Innovation

We are always on the lookout for new technology that could improve the efficiency and effectiveness of our devices, whether it be a new pump to decrease leakage or a state-of-the-art sensor to detect urine even faster. All this automation takes the onus off the patient and makes their life as easy as possible.

Quality Above All Else

We are aware that our urination devices will become a day-to-day part of people’s lives. That is why we put so much emphasis on using the very best quality materials every step of the way. Whether it is our comfortable 100% cotton underwear, or our medical-grade silicone that is also used in baby pacifiers. We choose eco-friendly and durable materials to extend the lifespan of the device itself, as well as skin-friendly materials to make it comfortable.

Customer Service, Before and After Purchase

Our dedicated customer service team is always here to chat. Are you looking to ask some questions about the device before making a purchase? Get in touch! Do you have any queries about a recent purchase? Our team is here! Do you want to leave feedback on a device you bought in the past? We would love to hear from you! Our team is available to contact during working days. You can even leave a message on non-working days, and they will get back to you.

Affordable Prices for People Who Need It

The cost of caring for a loved one with health problems can be extensive, both financially and emotionally. Unfortunately, there are lots of life-changing automatic urination devices on the market that are simply unaffordable for many of the people who need them most. That is why we see it as our duty to create a cost-effective option that doesn’t compromise on the quality of service. We purchase our raw materials from source to cut down on procurement costs. We build long-term partnerships with suppliers to get the best deals. We have optimized our production process to improve efficiency. And all of these savings go toward giving you the best deal, not expanding our profit margins.

Buy with Confidence

Experienced Production Team

Our current production team has more than three years of experience specifically manufacturing and testing these urination devices. It is safe to say that we have got it down to a fine art, from the sewing of our cotton underwear to the molding of our silicone cups and the testing of our state-of-the-art circuit boards. That is how we are able to guarantee the high quality of our products.

Quality Testing to the Highest Degree

We conduct a series of rigorous tests to maintain the high standards of our products. That includes waterproof performance tests, aging tests, performance tests, environmental tests, and more on each and every component. We also take special care over our packaging and shipping process to reduce the risk of damage along the way. We know it is our duty to provide the very best and most efficient devices every single time.

Inventory Ready to Go

We always keep wealthy stock of inventory to ensure our team can process your order and get the device to you as soon as possible. We know that customers who buy our devices often need them immediately, so we pride ourselves on our speedy inventory procedure.

Efficient Delivery

We have taken key steps to make our delivery process as efficient as possible. We set the delivery location at the transport hub, while also storing our devices at delivery points rather than keeping them at our central factory. All of that makes for a speedy process from order to delivery.